Privacy Policy

Thank you for using our services! This Privacy Policy describes:

• The ways we collect personal data about you and why we do so
• How we use your personal data, and
• The choices you have about your personal data.

This Privacy Policy applies to langgl, websites and related services, which we here collectively call the Service. We may periodically update this Privacy Policy by posting a new version on langgl.com. If we make any material changes, we will notify you by posting a notice in the Service prior to the change becoming effective. Your continued use of the Service after the effective date will be subject to the new Privacy Policy.

Contact us

If you have questions about data protection, or if you have any requests for resolving issues with your personal data, we ask you to contact us through support@langgl.com.

The data we collect

Data you provide us.

• Contact information (such as name and email address)
• Name and password
• Your messages to the Service (such as support tickets)
• Other data you choose to give us (such as data to identify a lost account)

Data we collect automatically.

• Data about your account and progress
• Your IP address and mobile device identifiers (such as your device ID, advertising ID, MAC address, IMEI)
• Data about your device, such as device name and operating system, browser type and language
• Data we collect with cookies and similar technologies (see more below)
• Data about your use of the Service, such as account data and your interactions with other users inside the Service

In most cases, we also create a specific ID for you when you use the Service.

Data we collect from our partners.

• Data we receive if you link a third party tool with the Service (such as Facebook or Google)
• Demographic data (such as to determine the coarse location of your IP address)
• Data to fight fraud (such as refund abuse or click fraud in advertising)
• Data from platforms that the services run on (such as to verify payment)
• Data for advertising and analytics purposes, so we can provide you a better Service

Why do we collect your data

To make the Service work.

To perform the contract, we process data necessary to

• Create accounts and allow you to use our Service
• Operate the Service
• Verify and confirm payments
• Provide and deliver products and services you request
• Send you Service-related communications

To make the Service more suitable for our users.

To provide a great Service to our users, we have a legitimate interest to collect and process necessary data to

• Update and develop user accounts
• Develop and improve the Service and experience
• Manage our relationship with you
• Customize your Service experience
• Respond to your comments and questions and provide support
• Provide you offers in the Service as well as in other web sites and services, and by email
• Send you related information, such as updates, security alerts, and support messages
• Allow you to enrol in reward programmes and receive extra information and rewards as part of the Service

To keep the Service safe and fair.

In order to keep the Service safe and fair, to fight fraud and ensure acceptable use otherwise, we have a legitimate interest to process necessary data to

• Analyze and monitor use of the Service and its features
• Take action against fraudulent or misbehaving users.

To analyze, profile, and segment.

In all of the above cases and purposes, we may analyze, profile and segment all collected data.

With your consent.

With your consent, we may process your data for additional purposes, such as using your location to show you local content, for specific marketing emails, or for content we think you may be interested in consuming.

Who can see your data

Apart from langgl, your data can be accessed by others in the following situations:

Partners working for langgl.

Langgl has partners to perform services for us. These partners process your data only at and according to langgl instructions to provide the Service, such as hosting, support, advertising, analytics and fraud prevention.

Other companies and public authorities.

In order to combat fraud and illegal activity, we may exchange data with other companies and organizations and provide it to public authorities in response to lawful requests.

We may also disclose your data based on your consent to comply with the law or to protect the rights, property or safety of us, our users or others.

International data transfers

Our Service is global by nature and your data can therefore be transferred to anywhere in the world. Because different countries may have different data protection laws than your own country, we take steps to ensure adequate safeguards are in place to protect your data as explained in this Policy. Adequate safeguards that our partners may use include standard contractual clauses approved by EU Commission and the Privacy Shield certification in case of transfers to the USA.

Your rights and options

Opt-out of marketing emails and other direct marketing.

You may opt-out of receiving promotional communications, such as marketing emails from us by following the instructions in such communications.

Opt-out of targeted advertising.

For personalized offers opt-out, you can use the options provided in the service settings.

Access the personal data we hold about you.

If you request, we will provide you a copy of your personal data in an electronic format.

Your other rights.

You also have the right to correct your data, have your data deleted, object how we use or share your data, and restrict how we use or share your data. You can always withdraw your consent, for example by changing your advertising settings on your mobile device.

We will respond to all requests within a reasonable timeframe. You may also contact your local data protection authority within the European Economic Area for unresolved complaints.

Cookies and similar technologies

Like most online services, we and our partners use cookies and similar technologies to provide and personalize the Service, analyse use, target advertisements and prevent fraud. You can disable cookies in your browser settings, but some parts of the Service may then not function properly.

How do we protect your data

Security Safeguards.

In order to help ensure a secure and safe player experience, we are continuously developing and implementing administrative, technical and physical security measures to protect your data from unauthorized access or against loss, misuse or alteration.

Data retention.

We retain your data for as long as your account is active or as needed to provide you the Service. We will for example periodically de-identify unused accounts and we regularly review and de-identify unnecessary data.

Note that if you ask us to remove your personal data, we will retain your data as necessary for our legitimate business interests, such as to comply with our legal obligations, resolve disputes, and enforce our agreements.

Age limits

We do not knowingly collect or solicit personal data about or direct or target interest based advertising to anyone under the age of 13 or knowingly allow such persons to use our Services. If you are under 13, please do not send any data about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal data. If we learn that we have collected personal data about a child under age 13, we will delete that data as quickly as possible. If you believe that we might have any data from or about a child under the age of 13, please contact us.