Style Guide Archives - Linguix Blog https://linguix.com/blog/tag/style-guide/ Writing about using technology to create content and build effective communications. Tue, 05 Nov 2024 16:53:28 +0000 en-US hourly 1 https://wordpress.org/?v=6.7.4 Why Linguix is Essential for Compliance-Heavy Teams https://linguix.com/blog/why-linguix-is-essential-for-compliance-heavy-teams/ Tue, 05 Nov 2024 16:52:55 +0000 https://linguix.com/blog/?p=3797 In compliance-driven sectors like insurance, finance, and healthcare, clear, consistent, and compliant communication is essential. Teams need to ensure that their messaging aligns with regulatory standards, stays accurate across multiple regions, and remains efficient, especially when customer expectations are high. Linguix for Business is designed to help regulated industries meet these demands with powerful features […]

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In compliance-driven sectors like insurance, finance, and healthcare, clear, consistent, and compliant communication is essential. Teams need to ensure that their messaging aligns with regulatory standards, stays accurate across multiple regions, and remains efficient, especially when customer expectations are high. Linguix for Business is designed to help regulated industries meet these demands with powerful features that streamline communication and reduce compliance risks.

Here’s how Linguix supports compliance-heavy industries:

1. Grammar Check for Accuracy and Professionalism

Errors in spelling, grammar, or tone can hinder effective communication and undermine a company’s credibility. For compliance-heavy industries, these errors can also introduce risk, especially if they lead to misunderstandings with customers. Linguix’s AI-powered grammar checker offers real-time corrections, helping teams create precise, professional messages every time.

Example: When drafting sensitive documents, emails, or responses, Linguix highlights grammar, spelling, and punctuation errors, allowing your team to make corrections instantly. This keeps communication polished and compliant with industry standards, which is especially crucial in customer-facing roles.

2. Paraphrasing for Clarity and Consistency Across Regions

In industries where teams often operate across regions, paraphrasing can ensure that the message is understood clearly and consistently, regardless of regional language nuances. Linguix offers paraphrasing tools that allow users to rephrase content without altering its intended meaning—critical for global teams where subtle language differences can affect interpretation.

Example: If a compliance team in the US drafts communication that needs to be understood just as accurately by teams in the UK or Spain, Linguix’s paraphrasing tool can help rephrase messages to suit specific regional nuances while keeping the core message intact.

3. Style Guides for Compliance and Consistent Language

One of the most powerful features of Linguix for Business is the customizable style guide. Compliance-heavy industries have specific terminology, phrases, and regulatory language that must be used consistently to meet industry standards. With Linguix’s style guide, administrators can define prohibited words, required phrases, and company-approved language. When team members draft content, they’re alerted if they stray from these standards, promoting compliance and reducing risk.

Example: Suppose “policy breach” is a phrase that should be avoided in favor of “non-compliance with policy terms.” Linguix’s style guide flags this in real time, ensuring teams use the right terminology. This tool can also ensure consistent brand language and tone across different departments and regions, from legal documents to customer support communications.

4. Shortcuts to Automate Repetitive Compliance Tasks

Efficiency is essential for industries that handle high volumes of communication daily. Linguix’s shortcuts (canned responses) allow teams to automate repetitive phrases, regulatory disclaimers, and standard responses, saving time and reducing errors. Administrators can create pre-approved shortcuts for specific phrases, disclaimers, or sign-offs, ensuring consistency and saving team members from drafting similar messages repeatedly.

Example: In insurance, responses to common inquiries or standard disclaimers (e.g., “Please refer to your policy for more details”) can be saved as shortcuts. By typing a quick keyword, the full response auto-populates, speeding up response times and ensuring consistency across all communications.

5. Security Features for Data Protection

In industries where data privacy and security are top priorities, Linguix for Business offers a secure environment for writing and editing. The platform can be configured to comply with specific data handling requirements, ensuring that sensitive information remains protected. For instance, data processed through browser extensions is not stored, keeping compliance with privacy regulations a priority.

Why Linguix?

By combining these features—grammar check, paraphrasing, style guides, shortcuts, and robust security—Linguix for Business provides a complete solution for regulated industries seeking to streamline communication while staying compliant. Our tools help teams communicate clearly, accurately, and efficiently, reducing risk and allowing staff to focus on their primary objectives.

For compliance-heavy industries, Linguix is more than just a writing assistant—it’s a safeguard for consistent, compliant, and professional communication across regions and departments.

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How Companies Use Linguix Style Guides: Inclusive Language, Correct Corporate Terms, Brand Safety https://linguix.com/blog/how-companies-use-linguix-style-guides/ Wed, 24 Nov 2021 12:50:00 +0000 https://linguix.com/blog/?p=2571 Updated: November 24, 2021 Companies across multiple industries have been striving to boost diversity among their teams for decades. However, many leaders have realized that more can be done in terms of inclusivity. One of the most apparent parts of these efforts is promoting inclusive language in corporate communications, both internal and external. Unfortunately, multiple […]

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Updated: November 24, 2021

Companies across multiple industries have been striving to boost diversity among their teams for decades. However, many leaders have realized that more can be done in terms of inclusivity. One of the most apparent parts of these efforts is promoting inclusive language in corporate communications, both internal and external. Unfortunately, multiple negative effects may be caused when employees use inappropriate language in their written communications, from linguistic racism to gender bias

In response to the rising problem, companies have started to deploy various solutions. As such, CVS Health enforced conscious inclusion workshops, Google began to nudge users to adopt the gender-neutral language, UK Finance, EY, and Microsoft launched an inclusion campaign.

In addition to any educational activity, many companies have introduced style guides, a set of standards for the writing, formatting, and design of documents, to eliminate using any gender-related descriptions of notions that have non-gender-related synonyms.  

Linguix Style Guides is a feature used by thousands of businesses worldwide. Today, we publish aggregated and depersonalized statistics that show what topics companies are covering in their style guides.

Disclaimer: no personal data was analyzed or accessed during the research. We’ve analyzed technical information and metadata on style guides rules and their activation only.

Methodology

We have 4156 style guides on the platform that took part in the research. We’ve analyzed the frequency of rules met in style guides. No content created by customers and their employees were analyzed as we do not store this data.

Based on the research, we were able to come up with three categories of the style guide rules enforcing:

  • non-discriminatory language,
  • correct branded language,
  • proper English dialect usage (Mostly enforcing US spelling).

Here is what we’ve found by analyzing this data.

Key takeaways

Non-discriminatory language turned out to be the most popular purpose of corporate style guides (37% of guides covered this topic), while correct brand language enforcement was the #2 priority (21% of style guides solved this task). Also, many style guides administrators require their employees to use the correct English dialect, primarily enforcing US spelling (17%).

Most companies use Linguix to monitor external communications with customers, but some also use it internally to discourage employees from using the unwelcomed words in emails or Slack messages. That might mean avoiding gender-biased wording, prodding employees to think twice before they refer to a diverse group of people as “guys” instead of “team,” or use gendered words like “manpower” instead of “personnel” in their outgoing communications.

Here are some frequently used style rules focusing on gender-neutral language:

  • businessman → businessperson, entrepreneur
  • guys → team, everybody
  • manpower → staffing, workforce, personnel, human resources
  • foreman → supervisor
  • middleman → contact person, go-between, broker, intermediary
  • sister company → company, partner company, associated company
  • man on the street → average person, ordinary person
  • lady doctor → doctor

What else: brand safety

During the past year, we’ve also launched a bunch of demo projects helping the businesses worldwide to set up Linguix and create style guides for them based on the corporate requirements. Here are some interesting style guide use cases from such demos:

  • One client in the IT industry used Linguix Style Guides to deter its employees from using the word “digitalization” to avoid sounding distant and too corporate.
  • Also, companies try to remind their employees not to use political and national-related terms. For e.g., during Azerbaijan and Nagorno-Karabakh conflict escalation in 2021, some companies added the name of the disputed region to their style guides as a term to avoid.
  • One Asian bank enforces its employees to use the People’s Republic of China instead of China and instead of Hong KongHong Kong, China. Another style guide bans writing about Jammu and Kashmir to control geopolitical risks.  

Final thoughts

Our goal here at Linguix is to help our corporate users to communicate in ways that indicate competence and confidence at work. We believe that using Style Guides can help businesses to build healthier connections with their customers, and boost team morale by ensuring everyone within the company is happy with internal communications.

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